SupportKit instantly embeds your Zendesk Help Center in your mobile app. Your users find answers to their questions and can easily reach out to your support desk, without ever leaving your app.
Your users describe their problem and SupportKit instantly surfaces the solution from the articles published on your Zendesk HelpCenter. Your users won't have to leave your app to get the answer they need.
With SupportKit, your users don't need to use a browser to search the web for help on using your app. Your answers are integrated into your native app: quick to access, and easy to read.
Radialpoint’s free SupportKit is a native SDK that supports iOS 6 and iOS 7. With a single line of code, you can connect your Zendesk HelpCenter to your app. Available through Github or Cocoapods.
At the touch of a button, your users can send a message to a support agent describing their problem.
The SupportKit Console helps your support agents diagnose problems faster by providing them with contextual information from the users’ mobile app sessions.
A great customer experience isn’t possible without a great support experience. That’s why Radialpoint is developing solutions that make technical support instant and complete.