The Radialpoint Spyware Protection Service helps Internet Service Providers (ISPs) deal with the growing threat of spyware for subscribers. The service invisibly detects and quarantines spyware before it enters a subscriber’s system. Unlike off-the-shelf spyware packages, where the user must perform manual updates and maintenance, Radialpoint’s Service is updated, configured, and maintained automatically.
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- Anti-spyware market size estimated at 353 million in 2006 and 565 million in 2008
- Spyware is responsible for 50% of all computer crashes
- 50% of Internet support calls are malware-related
- 88% of PCs were infected by spyware
during the first three months of 2005
- An average PC revealed 25 infections
- It takes 20 minutes online for new computers to be infected
- A computer infected with two adware applications can take up to 14 minutes to boot
- A regular support call takes about 6 minutes, while a spyware related call averages 25 minutes.
Spyware programs can diminish computer performance, use up valuable CPU and memory cycles and often cause computer crashes. Half of all support calls are spyware related, reflecting a major portion of ISP costs. By incorporating Radialpoint’s Service into their Value Added offerings, ISPs can build consumer confidence and increase revenue by proactively protecting customers from spyware.
The Radialpoint Service automatically updates and invisibly detects spyware. It also alleviates spyware-related PC slowdown, sluggish Internet access, browser redirection and long delays in computer start-up sequences. ISPs that provide spyware protection experience fewer technical support calls as well as increased customer satisfaction.
Spyware activity can range from monitoring and tracking of user information for marketing purposes to dangerous recording of personal information including user names and passwords. Radialpoint ensures simple and automatic spyware protection by:
- Running silently in the background to continuously quarantine detected spyware and cookies
- Ensuring subscriber’s surfing habits are not disclosed to a third party
- Blocking spyware before it enters a subscriber’s computer to track or monitor online behaviour
- Performing automatic scans and updates ensuring constant subscriber protection

- Automatic, Continuous Protection: updates and scans are done automatically for the subscriber.
- A Variety of Scanning Options: supports novice to advanced users with a complete set of features in an easy-to-use interface.
- Listing of Quarantined Spyware: subscribers can view the list of quarantined spyware, gauge threat levels and access links to a database for more information.
- Extensive Database of Spyware Signatures: protects users by identifying all major spyware threats including Spyware, Adware, Keyloggers, Browser Hijackers, Remote Access Trojans, Unauthorized Dialers, Backdoors, Hacker tools and Unauthorized Tracking Cookies.
- Home or Office Compatibility: easy-to-use interface and extensive configuration options for home or office protection.

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