Radialpoint client NTL/Telewest, now Virgin Media, is now setting the benchmark for customer service and choice among Internet Service Providers (ISPs) in Great Britain. Currently serving 3 million cable Internet subscribers across the UK, the combined company creates the second largest ISP in the country. That’s good news for Britons as the company recently took home one of the top prizes at this year’s Internet Services Providers' Association (ISPA) gala.

Voted the “Best Consumer ISP” NTL/Telewest was lauded as a company that clearly “gets it” when it comes to QoS.

According to an ISPA spokesperson, NTL/Telewest won Best Consumer ISP because: "The judges were impressed with NTL/Telewest's good technical delivery and its investment in customer services over the past year. The judges also felt that NTL/Telewest's packages give consumers a good choice of services available in the Internet market." 

Delivering a positive experience for subscribers means being committed to keeping them safe online. Working with Radialpoint since 2004, NTL/Telewest has made its PCguard security suite available for free to all high-speed subscribers, ensuring unprecedented success with PCguard

For details on the award go to http://www.ispaawards.org.uk/categories/BestConsumer.htm

 

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