Radialpoint Spins-Out Smooch into Standalone Messaging Business

Montreal, QC – November 24, 2015 – Radialpoint Safecare Inc., the leading provider of cloud and technical support services for consumers and small business, today announced that it has spun out its Smooch product and team into a standalone business, Smooch Technologies Inc.  Together with the founding employees of Smooch, Radialpoint’s co-founders and investors will …

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Radialpoint to Lead BMMA June Hot Topic Call – Managing Support with IoT

Every month, the Broadband Multimedia Marketing Association (BMMA) invites industry thought-leaders to discuss trends and issues in broadband marketing, during a 1 hour Hot Topic Call. For this June’s session, we are pleased to announce that Radialpoint’s VP of Sales and Account Management, Tal Shierau, has been invited to lead the discussion on Managing Support with IoT. …

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New eBook: How to Support the Internet of Things

MONTREAL – May 22, 2015 –With the amount of connected devices multiplying every day, Internet Service Providers (ISPs) are going to be handling more connectivity and interoperability problems. Radialpoint has been supporting the digitized home for years, solving hundreds of thousands of tech support tickets associated with Smart TVs, IP-based Security systems, Wifi thermostats and other IoT devices. …

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Reveal for Enterprise Content just released!

MONTREAL – April 2, 2015- The Reveal team at Radialpoint has just announced Reveal for Enterprise Content, a brand new feature that allows users to save content from enterprise services like Confluence, ServiceNow, Sharepoint, and Salesforce, to Reveal. On top of being able to save and manage public web content, teams using Reveal now have an …

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Upcoming Webinar on Social Platforms and the Future of KM

The knowledge your employees and customers need today is changing faster than ever before, driven by the “connectivity of everything”. On March 31, our Chief Evangelist, Alexis Smirnov, will be hosting a one-of-a-kind Webinar on how individuals and teams are overcoming KM complexity using consumer-style collaboration tools that improve knowledge discovery and sharing through curation and search-centric experiences. What …

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