Radialpoint shows off SupportKit at CocoaConf Columbus

MONTREAL – AUGUST 8, 2014 – Today at CocoaConf Columbus, Radialpoint will showcase its newest product, SupportKit, to an audience of professional app developers and product managers seeking to learn about best practices in creating compelling mobile experiences for their customers.

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Radialpoint named one of “Canada’s Top Employers for Young People”

TORONTO – April 28, 2014 – Successful organizations are paying more attention to the needs and aspirations of their youngest employees – that’s the key finding from this year’s “Canada’s Top Employers for Young People” competition, announced this morning. “Innovation and adaptability don’t exist in a vacuum,” says Richard Yerema, Managing Editor of the Canada’s Top 100 Employers …

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Radialpoint Reveal wins TSIA Vision Award

MONTREAL – May 12, 2014 – Radialpoint is proud to announce that it has received the Technology Services Industry Association’s (TSIA) Vision Award in the Innovative Commercial Companies category for 2014. Held on May 7 at the Santa Clara Convention Center, the award ceremony recognizes game-changing ideas in technology services that advance the industry and …

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Radialpoint Reveal empowers tech support agents to solve more problems

MONTREAL – MAY 6, 2014 – Radialpoint today announced Reveal, a new solution that arms support teams with the knowledge to solve all their customers’ technology problems.  Reveal will be showcased on Wednesday, May 7 in front of key players in the technology industry  at the annual Technology Services World (TSW) conference in Silicon Valley. …

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SquareTrade selects Radialpoint PTSCX to power new technology support service

MONTREAL – December 3, 2013 – Premium Technology Support provider Radialpoint has announced #1-rated protection plan provider SquareTrade as a new client. SquareTrade selected the company’s Customer Experience-enabled PTSCX solution to power the industry’s first cross-device premium support service included with device protection plans. Radialpoint’s Premium Support solution allows SquareTrade to offer its customers instant, …

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Radialpoint drives superior customer experience with new PTSCX premium support apps for iOS and Android

Montreal, Canada – October 8, 2013 – Premium Technology Support solutions provider Radialpoint announced the release of new mobile support applications that further enhance the company’s industry-leading PTSCX solutions and mobile Premium Support offering. “Technology providers can no longer let Customer Experience be just an industry buzz word,” said Warren Levitan, CEO of Radialpoint. “Consumers …

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Radialpoint joins BMMA, elevates its professional standing and grows its ability to influence the direction and evolution of the Telco Broadband industry

MONTREAL – March 11, 2013 — Radialpoint announced today that the company has joined BMMA, Broadband Multimedia Marketing Association, a nonprofit organization formed to enhance the business prospects of vendors and service providers in the telco broadband services industry. The BMMA is an organization founded in 2003 whose charter is to advance the adoption and use of …

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Radialpoint announces support for Windows 8, delivering enhanced customer experience for PC and mobile device users

MONTREAL – November 14, 2012 – Radialpoint, a leading provider of white label Premium Technology Support, announced it is providing support to users of the new Windows® 8 operating system (OS). Windows 8 promises to deliver cutting-edge functionality across a wide array of devices — PC, tablet and mobile — but also represents a seismic disruption in usability. Radialpoint is …

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Radialpoint secures Gold recognition in the 2012 Channel Elite Awards

MONTREAL – September 26, 2012 – Radialpoint, a provider of premium white-label technology support, today announced it secured gold recognition in Computer Daily News  (CDN) 2012 Channel Elite Awards. CDN, Canada’s number one IT channel publication, recognizes IT solution providers for their innovation, leadership and commitment to creating value for their customers. Radialpoint was recognized in …

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