As General Manager of Radialpoint, Joe is responsible for the overall performance and management of the company's business operations. A collaborative and empowering leader who builds high performance teams, Joe has demonstrated specialized expertise related to business re-engineering, call centre management, process improvement, relationship management, change management, business development, outsourcing and expanding routes to market. Previously, Joe led IBM’s outsourcing offering for SMB, before moving on to Vice President positions of Data Centre Solutions, Infrastructure Services and SMB at Bell Canada. Most recently, Joe served as Chief Operating Officer for SherWeb, a leading Cloud solution provider in both hosting and distribution. Joe is a graduate of the John Molson School of Business at Concordia University. He has served on the board of Junior Achievement of Canada and Force Avenir.
VP, Products & Marketing
As VP, Product & Marketing, Jeremy leverages more than 15 years of technology and entrepreneurial experience to bring innovative software and services to market, aimed at delivering amazing support experiences to end users of technology. With the wave of IoT devices entering the home and the plethora of cloud services being used by SMBs, creating seamless technical support experiences that thrill customers has never been more important. Jeremy joined Radialpoint in 2000, and has held numerous positions across the company in Facilities, IT & Operations as well as Product Management, prior to taking on his current role. Jeremy is dedicated to identifying product/market fit through customer development and working with his teams to turn the insights that emerge into profitable products that customers love.
VP, Sales & Account Management
Tal brings over 16 years of experience leading sales and customer-facing teams in fast-paced technology and services businesses. Tal’s philosophy is that strong and lasting customer relationships are built by ensuring customers get the highest possible value from Radialpoint products and services. Given that numerous Radialpoint customers date back over a decade, he may be onto something! Prior to joining Radialpoint, Tal spent eight years at Telus Communications in various leadership positions including managing several Fortune 50 customer relationships.
VP, Services & Solutions
R.J. is responsible for the Services & Solutions team at Radialpoint, which includes the design, delivery, and operational support of all deployed solutions. With over 15 years of experience working with top information technology & services businesses, R.J. has a passion for delivering solutions that solve real-world business challenges and a track record of driving customer success. Prior to Radialpoint, R.J. was responsible for Professional Services at Epicor Software, delivering end-to-end software solutions to Fortune 500 retailers.
VP, Product Engineering & Operations
As VP Engineering, Louis-Sébastien is responsible for managing the development of all Radialpoint products. Louis-Sébastien’s drive for solving tough problems with technology, coupled with his dedication to engineering culture and innovation, have been key to building products our customers love. Prior to joining Radialpoint, Louis-Sébastien held multiple management roles at Silanis Technology and Bell Canada University Labs. Nutty for numbers, Louis-Sébastien holds a Ph. D. in Mathematics and holds three Postdoctoral Fellowships, one for a mathematics and Physics, one for Cryptography and one for Industrial Engineering from The Natural Sciences and Engineering Research Council of Canada (NSERC).
As General Counsel of Radialpoint, Jacques Lemoine is responsible for overseeing all legal matters of the Company. He holds a Bachelor of Law (LL.B) from University of Sherbrooke, a Master degree in International Law (LL.M) from University of Notre Dame and a Master degree in Intellectual Property Law (MIP) from Franklin Pierce Law Center. Prior to joining Radialpoint, he was General Counsel at OZ Communications Inc. and held various positions in the Law Departments of Nokia and Nortel Networks. He also worked as a lawyer at Robic, an intellectual property boutique firm in Montreal. Jacques Lemoine joined the Quebec Bar in 1995.