Radialpoint makes instant, simple and complete support the standard for your customers. We provide tech support software and services that help technology vendors and IT help desks deliver consistently awesome support experiences.

90%+

Customer
Satisfaction
Index

93%+

First call
resolution

It's the experience that counts.

At the frontlines shaping your next customer’s service experience is your support team. We build products to make support teams more agile, responsive and helpful to customers. Whether it’s access to better, faster ways to find solutions, supporting your mobile users in-app, or being able to solve any complex technology issue with premium tech services - our goal is to make every support experience brighter for customers, and radically simpler for support teams.

Major technology brands like Rogers, Virgin Media, and Square Trade use Radialpoint’s products to remove barriers on scope of support, and focus on creating more happy customer experiences. Over the years, we’ve proudly helped over 20 million consumers receive consistently awesome service and we’re always looking for new ways to make support even better.