Transform every support interaction into a happier customer
Premium Technical Support - PTScx
Whether you want to treat your customers like VIPs, solving their trickiest problems on the first call, or build a revenue-generating premium support business, Radialpoint’s premium support solutions will delight your customers by solving all of their technology problems.
Cloud Support Services for Microsoft Office 365™
Let us facilitate your customers’ journey to the cloud with a first-class support service for Microsoft Office 365™ that increases adoption and customer satisfaction. Whether it’s selecting the right plan, assigning licenses or onboarding and migrating a business to the cloud, Radialpoint takes care of it all!
Help your customers stand up to any technology challenge, with a full-scope, white label IT HelpDesk program. Whether the issue is up in the cloud or hidden in a device's configuration, IT HelpDesk gives your customers all the benefits of an in-house IT staff, at a fraction of the cost.
Toronto, CA – Radialpoint is pleased to announce that we will be speaking at the 2016 Canadian Telecom Summit on June 6, alongside leaders in the telecom, broadcast & IT industries. Tal Schierau, Radialpoint’s former VP, Sales Account Management, now GM Customer Success, Americas for AppDirect (Radialpoint’s parent company) will be on the Customer Experience Management Panel, addressing the challenge of managing customer experiences …