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reveal

Solve all the support tickets your knowledge base can’t handle

Reveal is the simplest way to fill the gaps in your knowledge base with the most trusted tech support content on the web. Reveal’s powerful content discovery and team-sharing capabilities help your agents solve more customer problems while growing collective knowledge faster. Never say “I can’t help you” again!

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supportkit

Get personal with your app’s users to keep them coming back

SupportKit brings an amazing customer support experience to your app, with just one line of code. Have two-way conversations with your customers, and provide one-click access to relevant self-help content directly inside your app. No need to switch to any new helpdesk tools or processes, SupportKit works with your existing email accounts or your favourite CRM.

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ptscx

Offer your customers the ultimate VIP tech support experience

Whether you want to treat your customers like VIPs, solving their trickiest problems on the first call, or build a revenue-generating premium support business like Apple Care or Geek Squad, Radialpoint’s CX-enabled premium support solutions will delight your customers by solving all of their technology problems. And you don’t need to lift to a finger.

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Inside Radialpoint

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Inside Radialpoint

Tech Blog

by alexissmirnovrp

MTL Data Meetup at Radialpoint

Love open data? Radialpoint is opening its doors to the MTL Data Meetup group, Wednesday, October 22, 2014 at 5:30 PM. We’ll be exploring the ev … Read More

by alexissmirnovrp

Elasticsearch Montreal Meetup Tonight!

Interested in stretching the possibilities of what you can do with elasticsearch?  The Elasticsearch Montreal Meetup group is hosting its third mee … Read More

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