Transform every support interaction into a happier customer
Premium Technical Support - PTScx
Whether you want to treat your customers like VIPs, solving their trickiest problems on the first call, or build a revenue-generating premium support business, Radialpoint’s premium support solutions will delight your customers by solving all of their technology problems.
Cloud Support Services for Microsoft Office 365™
Let us facilitate your customers’ journey to the cloud with a first-class support service for Microsoft Office 365™ that increases adoption and customer satisfaction. Whether it’s selecting the right plan, assigning licenses or onboarding and migrating a business to the cloud, Radialpoint takes care of it all!
Help your customers stand up to any technology challenge, with a full-scope, white label IT HelpDesk program. Whether the issue is up in the cloud or hidden in a device's configuration, IT HelpDesk gives your customers all the benefits of an in-house IT staff, at a fraction of the cost.
MONTREAL- JUNE 10, 2016 – Cloud is a movement that is gaining momentum and the results of its adoption will see SaaS applications grow by 20.3% in 2016. As more and more SMBs move to the cloud, service providers need to be prepared to support their journey. This whitepaper deep dives into how premium cloud support services can …