Turn every support interaction into a happier customer
Offer your customers the ultimate VIP tech support experience
Whether you want to treat your customers like VIPs, solving their trickiest problems on the first call, or build a revenue-generating premium support business like Apple Care or Geek Squad, Radialpoint’s CX-enabled premium support solutions will delight your customers by solving all of their technology problems. And you don’t need to lift a finger.
Get personal with your app’s users to keep them coming back
SupportKit brings an amazing customer support experience to your app, with just one line of code. Have two-way conversations with your customers, and provide one-click access to relevant self-help content directly inside your app. No need to switch to any new helpdesk tools or processes, SupportKit works with your existing email accounts or your favourite CRM.
Montreal, QC – November 24, 2015 – Radialpoint Safecare Inc., the leading provider of cloud and technical support services for consumers and small business, today announced that it has spun out its Smooch product and team into a standalone business, Smooch Technologies Inc. Together with the founding employees of Smooch, Radialpoint’s co-founders and investors will …