Turn every support interaction into a happier customer


Offer your customers the ultimate VIP tech support experience

Whether you want to treat your customers like VIPs, solving their trickiest problems on the first call, or build a revenue-generating premium support business like Apple Care or Geek Squad, Radialpoint’s CX-enabled premium support solutions will delight your customers by solving all of their technology problems. And you don’t need to lift a finger.

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Get personal with your app’s users to keep them coming back

SupportKit brings an amazing customer support experience to your app, with just one line of code. Have two-way conversations with your customers, and provide one-click access to relevant self-help content directly inside your app. No need to switch to any new helpdesk tools or processes, SupportKit works with your existing email accounts or your favourite CRM.

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Inside Radialpoint

by Mary Montserrat-Howlett

The Reign of Email. How Will It End?

Enterprise communication, collaboration and knowledge management markets are being deeply reshaped by consumer experiences. As consumers, we are send … Read More

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Inside Radialpoint

Tech Blog

by alexissmirnovrp

MTL Data Meetup at Radialpoint

Love open data? Radialpoint is opening its doors to the MTL Data Meetup group, Wednesday, October 22, 2014 at 5:30 PM. We’ll be exploring the ev … Read More

by alexissmirnovrp

Elasticsearch Montreal Meetup Tonight!

Interested in stretching the possibilities of what you can do with elasticsearch?  The Elasticsearch Montreal Meetup group is hosting its third mee … Read More

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Tech Blog